Return Policy

HOW DO I RETURN MY ORDER? 

Any returns and return enquiries, please contact customercare@quay.com for support

WARRANTY

SUNNIES & BLUE LIGHT GLASSES

For manufacturing defects, replacements are available within 12 months of purchase. Warranty does not cover scratches, accidental damage caused by general use, fading or peeling of frames or the loss of screws due to neglect. Mirror lenses are highly vulnerable to scratches and nicks caused by everyday wear and tear. Natural wear and tear on mirror lens sunglasses do not make them eligible for exchanges.

ACCESSORIES

For manufacturing & material defects, replacements are available within 90 days of purchase. Warranty does not cover accidental damage caused by general use. Lost components & natural wear and tear do not make jewellery pieces eligible for exchanges.

Contact customercare@quayaustralia.co.uk for more information

SALE ITEMS

All sale items are final and are not subject to our refund policy.