CUSTOMER CARE

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Here you can find answers to your questions about shopping at our online stores, your order, or products.
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Customer Service Hours:

Our customer service team is available 24 hours a day, 7 days a week.

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customercare@quayaustralia.co.uk

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SUNNIES SHIP FREE (& FAST)*

*Get a select free case on orders £35 or more at quayaustralia.co.uk. At checkout, qualifying orders will display a pop up to add your free case selection to cart. Limit 1 per order, while supplies last. Cannot be applied to previous purchases. Orders with free accessory are final sale and are not subject to our exchange and refund policy. Offer not valid at any other retail store or web site. This offer may not be applied to previous purchases and cannot be combined with any other offer. No substitutions or cash equivalents. We reserve the right to cancel any order due to ineligible use of coupon code and to modify or cancel offer due to technical error or unforeseen problems. Void where prohibited.